Returns & Exchanges
At Union Lighting & Decor, we want you to be completely satisfied with your purchase. If a product does not meet your expectations, you can return eligible items in their original packaging within 30 days of delivery.
Initiate Your Request
Contact our customer service team via email or our online portal to provide your order number and the reason for the return.
Prepare the Item
Ensure the product is in its original, uninstalled condition with all tags, hardware, and protective packaging intact.
Ship It Back
Securely pack your item and use the provided prepaid shipping label or drop it off at our designated showroom location.
Receive Your Refund
Once our warehouse inspects the item, we will process your refund to the original payment method within 5 to 10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing